One useful fix at a time.
From your first message to work you can see and a number you can check. Nothing here requires you to understand how Google ranks businesses.
- 01 / The auditShow us where to look.
Send your business name, city, and your website or Google profile. We look at how a customer finds you and gets in touch, and we call your number once to see what happens. You get a two-minute video, texted to you, usually within one business day. We record one when there's something worth showing; if your listing is already in good shape, we say that instead.
- 02 / The scopeAgree on the job.
If there's a useful fix, you get the scope and the price in writing: what's included, what access we need, which number we'll measure, and when we'll review it. Nothing starts until you say yes.
- 03 / The workMake and document the changes.
You add us as a Manager on your Google profile (a revocable role, never the password). Before we touch anything we record your call-button taps for the trailing 90 days, review count, photo count, and map position for two searches, and email it to you. Then we make every change on the list, one risky field at a time, with a before-and-after screenshot of each.
- 04 / The reviewLook at the result together.
Sixty days after the work is done, the same numbers from the same dashboard on a 10-minute call. Whatever the number says, you see it. Then we talk about whether a monthly plan or a website makes sense, with your numbers on the screen and the Tune-Up Credit still on the table.
Watch how it works
- You add us as a Manager on your listing. We record your call-button taps before we touch anything.
- We make every change on the agreed list, with your photos, and document each one.
- Sixty days later we look at the number together, whatever it says.
The audit picks the path. Not us.
| What the audit finds | What we'd sell you | Why |
|---|---|---|
| People can't find you Wrong category, empty services, few photos, buried in the map pack | Tune-Up, then Grow | You need more calls. The monthly work that follows is about demand. |
| People find you but don't contact you Slow site, no tap-to-call, a Facebook page where a website should be | Website | The click is there; it's dying on the page. |
| People call but nobody answers You're in the field, it goes to voicemail, nobody follows up | Protect, directly | You have demand. You're dropping it. No Tune-Up needed. |
| Nothing significant is wrong Complete profile, strong reviews, answered phone | Nothing | We say so, in the video, and leave you alone. |
What we need from you
Manager access to your Google listing within 3 business days. 20 photos: truck, you, crew, jobs. License and insurance details. A list of services and the cities you want work in, or 20 minutes on the phone so we can write it.
If you add the website
$1,200 for five pages, $1,500 with three service-area pages. Fourteen days from the day we have your 20 photos and domain access. You approve the copy, then the staging site; one round of revisions included. Domain in your name. Half to start, half before launch.
If you add Protect or Grow
A missed call forwards to a line that's never published; the caller gets one text from your own number; every forwarded call is logged. Your side: you, or someone you name, replies to recovered conversations within two business hours. If you can't commit to that, we won't sell you Protect.
Support replies within 4 business hours, Mon–Sat 7–6. If the text ever fails, your phone still rings.
The stuff that gets listings suspended
- No bought reviews Google suspends listings for it, and a suspended listing gets zero calls. We send a neutral review request and let customers say what they want.
- No ranking promises Google decides who ranks and says plainly there's no way to pay for a better local position. We show you call-button taps from your own dashboard instead.
- No keyword-stuffed names "Denver Plumber 24/7 Emergency LLC" is a suspension waiting to happen. Your listing carries your real business name.
- No lock-in You own everything; we manage it. If you cancel, you get a full copy of your site and every login within 14 days.
Want to know where you're losing calls?
Two minutes of video, your own listing, no charge. If nothing's wrong, we'll say that too.