Quotes followed up, reviews answered. You approve each one.
AI drafts the check-in after a quote, the reminder a few days later, the review request after a job and the reply to each review. Every one of them waits for you.
- About 2 minutes
- Made-up business, made-up customers
- Runs in your browser. Nothing is sent.
Two weeks at Example Drain Co.
Press Play to fast-forward from Day 0 to Day 14, or go one day at a time with Next day. Each draft appears where it belongs. Approve it, edit it, or leave it: if you don’t approve it, it waits.
DemoA scripted two weeks at a made-up company, Example Drain Co., with made-up customers and reviews. Nothing is sent from this page. In real use, every message waits for a person to approve it.
Day0of 14
Quotes
Follow-up stops as soon as the customer answers.Quoted 0
Following up 0
Won 0
Reviews
Requests after each job, and repliesNo requests or reviews yet. When a job is finished, a review request is drafted here.
What went out
Every message, and who approved itNothing sent yet. Each draft waits until you approve it.
The two weeks, day by day
- The owner sends two written quotes. Customer 3, main sewer line replacement: $8,651 (60 ft at $145 a foot, $8,700, plus the $200 sewer permit, minus the $249 camera inspection credit). Customer 1, 50-gallon gas water heater with drain pan and haul-away: $1,990, plus the expansion tank, priced separately by the owner. Customer 1 will decide by Day 4, so no check-in is planned before then.
- The technician clears Customer 2’s kitchen drain. The AI drafts a review request, by email:
Hi Customer 2, thanks for having us out to clear your kitchen sink. If you have a minute, we’d be grateful for an honest review of how it went: exampledrain.example/review. Thanks, the owner at Example Drain Co.
Every finished job gets the same simple ask. Nobody is left out for seeming unhappy, and there’s no discount or gift for a review: Google’s rules don’t allow either. - No reply from Customer 3 yet. The AI drafts a check-in, by email:
Hi Customer 3, it’s the owner at Example Drain Co. Any questions about the estimate? Happy to walk you through the camera footage.
- Customer 2 leaves 5 stars:
Fast, tidy, explained everything.
The AI drafts a public reply:Thank you, Customer 2. Our technician will be glad to hear it, and we’re glad the sink is draining properly again. The owner, Example Drain Co.
- Customer 1 accepts the water heater quote. The card moves to Won. No follow-up was ever needed.
- Still nothing from Customer 3. The AI drafts a gentle reminder:
Hi Customer 3, a quick reminder that your sewer line quote is still open. If you’d like to go ahead or talk it through, reply here or call (555) 555-0100. No pressure either way. The owner, Example Drain Co.
- Customer 3 replies:
Let’s do it. Can you start next week?
The card moves to Won and follow-up to Customer 3 stops. Scheduling the job is the owner’s call. - Customer 7 leaves 2 stars:
Arrival window was 8 to 12 and the tech came at 12:40.
The AI drafts a careful reply and flags it: Sensitive: read before sending. It doesn’t know why the visit ran late, so it gives no reason. It owns the problem, offers to talk and promises no discount. The owner can edit it before approving:Thank you for telling us, and I’m sorry. We gave you an arrival window of 8 to 12, and our tech got there at 12:40. That’s on us. I’d like to hear more about your visit. Please call me at (555) 555-0100. The owner, Example Drain Co.
- Two weeks, in short: five messages went out, each one approved by the owner. Nothing went out on its own. Both quotes were won, and follow-up to Customer 3 stopped the day they replied.
- Nothing goes out on its ownEach message waits for your approval. If you don’t approve it, it waits.
- Stops when they answerThe moment a customer replies or accepts, follow-up to them stops.
- The same ask for everyoneEvery finished job gets the same review request. No filtering out unhappy customers, no incentives: Google’s rules allow neither.
- Hard ones are flaggedA low review gets a careful draft, marked for you to read first. No excuses, and no promises you didn’t make.
Review replies are included in Callsmith Protect, $149 a month. Review requests come with Grow, $349 a month. Quote follow-up is scoped and quoted in writing.
What’s real, and what’s made up.
The same in real use
After you send a quote, AI drafts a check-in and later a gentle reminder, and stops as soon as the customer answers. After each job it drafts the same review request, and when a review comes in it drafts a reply in your words.
Made up for this demo
Example Drain Co., its customers, their reviews and every message here. The timing is scripted for this demo and nothing is sent from this page. In real use the AI marks hard cases, like a low review, for you to read first instead of guessing.
What stays with you
Every message waits for a person. You choose who can approve, how many days before a check-in and when follow-up stops. You can switch the AI off at any time.
More demos.
AI inquiry inbox
Seven inquiries arrive from five places on a Monday morning. Watch them get sorted, then approve the replies yourself.
Try the demoAI estimates and quotes
Pick one of three jobs: a voice memo, photos or typed notes. Watch the estimate build from the price list, price the line it couldn’t, and approve it.
Try the demoMissed-call text-back
Customer 6 calls while the owner is under a sink. Watch the text go out in seconds, then pick the owner’s reply.
Try the demoWant quotes and reviews followed up?
Review replies are included in Callsmith Protect at $149 a month, and review requests come with Grow at $349 a month. Quote follow-up is scoped and quoted in writing. Tell us where quotes stall today.